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Your Choice for Technology

Your Choice for Technology

“Meet George Jetson, his Boy Elroy. Daughter Judy, Jane his wife…” Who’d have thought it back in 1962 when the Jetsons made their first appearance that we’d be this technologically advanced half a century later? Computers in the palms of our hands, retina-scanning software, self-driving cars, and managing your finances with a tap of your finger or click of a mouse!

Did you know mobile banking access is a BIG make or break for many people across the US, and the world? Oh, yes! According to the Mobile Money Report released by Mobile Ecosystem Forum,  61% of respondents said they almost exclusively use their mobile phone to bank. 44% use apps to check their balances daily and 29% pay most of their bills from their mobile device. Technology is rapidly changing our world, and Choice One Community Credit Union continues to stay on the forefront of technology for the convenience and security of all our valued members. How you ask? Let’s take a look!

It all Starts Online

Choice One’s Virtual Branch (our sweet name for online banking) allows you to manage your money 24 hours a day, 7 days a week, 365 days a year, from any device with internet access, period! Virtual Branch is the quickest, most convenient and most secure way to do your banking digitally, and best of all, it’s completely FREE for our members! Pretty great deal, eh? Well, that’s not all…

With Virtual Branch you can also:

  • Access all of your credit union accounts, including loans
  • Check account balances
  • Transfer funds between accounts
  • Conduct and/or verify transactions
  • Make a loan payment
  • Pay bills, using the Bill Payer feature
  • Sign up for free e-Statements

And so much more! Not enrolled in Virtual Branch? Why not? Click here to learn more and enroll today. You’ll be glad you did!

Not a member yet? Click here for eligibility and to download the application. We have conveniently located credit union offices in Wilkes-Barre, Plains Township and Hazleton. We’ll see you shortly!

All About the Apps

Question for you: where do you go that you don’t see people glued to their mobile phones? Answer: Almost nowhere. We use them for everything nowadays. They’re as much a part of our daily lives as breathing and for good reason. They can do virtually (no pun intended) anything! According to the Federal Reserve, last year, about half of all adults in the US with bank accounts had used a mobile phone for banking. Mobile banking usage has steadily risen each year according to a recent FDIC survey, and is quickly becoming the main touchpoint for credit unions and banks. We all know that credit unions tend to be better on the customer service front, but did you realize we can also provide that same cutting-edge technology you would expect from a big bank? Yup, that’s right! Credit unions can do it all!

One of the many benefits of membership here at Choice One is access to our Mobile Money Banking App. It’s as easy as the tap of a finger! According to, the average smartphone user has 2.5 financial apps. That number rises even higher for millennials, who have an average of 3.6 financial apps on their phones (guilty!). In today’s busy world, Choice One recognizes that members are always on the go, and our goal is to make life easier by making their finances simpler!

Our Mobile Money app is a convenient way to manage your cash from any mobile phone or tablet with internet access. Yes, you can quickly and easily transfer funds between accounts, check balances and more while you’re at work (with permission, of course!), at a park, watching your child’s baseball game or even sitting on a beach in Jamaica. No matter the place, we’ve got you covered!

If you’re already a member of Choice One and you’re already enjoying the benefits of Virtual Branch, just download the TouchBanking application and enter the code GoMobile0785. Done!

Don’t have Virtual Branch; it’s easy, sign up right here! 

Online Security is Priority #1

Protecting your account and personal information is and will always be, our number one priority. The security measures we have taken to ensure your security code is stored and encrypted, and our enhanced authentication process protects your online data and helps guard against phishing scams, as well as protect you from identity theft. Additional security measures include our SSL protocol to ensure your connection and transmitted information is protected, using a 128-bit encryption and automatic time out if you are inactive for more than 10 minutes. #hightech

Choice One and Sherpa Identity Protection have also partnered to give you the peace of mind and the tools you need to protect your personal and financial information. Should your identity ever be compromised, you will get the help you need, no questions asked!

Some of the great things Sherpa provides are:

  • Proactive monitoring to identify fraudulent activity
  • Help to get you on the right path should your information be compromised
  • Ongoing credit monitoring and alerts
  • 24/7 internet surveillance
  • Lost wallet protection
  • No charge identity theft protection insurance
  • Affordable coverage options

We also offer our members Card Valet®, another mobile app you can download straight to your smartphone. Once you open it, simply enter all of your account information and presto, you’re ready to receive alerts and take control of your checking account! Not only will you help protect yourself from fraud, but you can also customize alerts for transactions, track spending, view all card activity and best of all, turn your card “off” with a quick swipe should you come to the terrifying realization you might have lost it (no judgment, we’ve all been there!).

Don’t just take our word for it, go to the App Store and download Card Valet® today!

They say that technology can be your best friend, and for those whom have embraced it, it really is! At Choice One, we believe that online and mobile banking, as well as our other tech-focused services, help to improve overall member satisfaction and loyalty. From Virtual Branch, the Mobile Money app to Bill Payer and Card Valet®, we’ve got the high tech, convenient financial services our members are looking for! #abetterchoice

Today’s society may be a digital one, but for those who still like to visit a physical office location and speak directly to a staff member, Choice One is here for you, with three, conveniently located branches. Stop by and see us anytime!

“What new technology does is create new opportunities to do a job that our customers want done.” -Tim O’Reilly, founder of O’Reilly Media.

Well, we couldn’t have said it better ourselves Tim.

That’s all for this week but be sure to watch every Wednesday for a new edition of Choice Words. And don’t forget to follow us on social media for even more incredible info!

Seriously, don’t miss out!