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Mission

Mission

Our Mission Statement

Choice One Community Federal Credit Union is a member-owned and operated, not-for-profit financial cooperative, chartered under federal law.

We strive to provide outstanding financial products, exceptional personal service, and to always maintain the safety and soundness of members’ funds. Our goal is to be Your Choice for financial services!

The Value of Membership

Now and always, our promise is rooted in something simple: you, your family, and the community we share.

As a member-owned, not-for-profit financial cooperative, Choice One Community Federal Credit Union is built around people, not profits. That distinction shapes everything we do.

We take seriously our responsibility to actively serve everyone within our field of membership. That means treating each member with genuine respect and dignity, offering honest products, and ensuring that every interaction reflects the values this credit union was founded on.

We are committed to delivering a broad range of affordable financial products and services that reflect the real economic lives of our members. We will continue reaching out to underserved individuals and families, because access to quality financial services is something everyone deserves.

We communicate openly and transparently with our members, potential members, and the broader community, because understanding the role of a credit union is the first step in appreciating its value.

Through thoughtful planning and purposeful action, we work to help our members build financial stability and long-term self-sufficiency.

Ultimately, this commitment is grounded in the foundational credit union philosophy of “Not for Profit, Not for Charity, but for Service,” and the enduring belief that “People Help People.” That is not just a motto. It is the standard we hold ourselves to every day.

About Choice One

We serve more than 13,000 members (and counting) throughout Pennsylvania. If you live, work, worship, go to school or own a business entity in Luzerne, Lackawanna or Wyoming Counties, you are eligible to join. So, stop in today and see the difference at Choice One!

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