The Choice One Credit Union Learning Lounge provides on-demand access to information and educational resource that will help you navigate Virtual Branch Online Banking, the Choice One Mobile App, and more. In addition to product video tutorials, you will also find informative articles and financial tips on many topics.
Choice One Mobile Banking
Our Mobile Banking video tutorial in the Learning Lounge provides a step-by-step guide to using all of the services and features of the Choice One mobile app. For example, you’ll learn that if your device supports biometric authentication, you have the option of logging in using facial recognition or saved fingerprints. Once logged in, you’ll find your accounts and easy to tap icons to make real-time transfers, pay bills, deposit checks, and more. You will also find Zelle, where you can securely send and receive money with family and friends. It’s a great way to access and manage your finances anytime, anywhere.
Choice One Virtual Branch
Virtual Branch is an easy way to efficiently manage your accounts in real time. In addition to viewing balances and recent transactions, you can also open new accounts, transfer funds, schedule auto bill pay, and more. The easy online tutorial in Learning Lounge will show you how.
Learn how to use Choice Alert, the Choice One app for your phone that helps protect your credit cards and lets you decide how they are used. You will learn how to set immediate usage alerts based on locations, merchant type, transaction type, and purchase amount. If a purchase doesn’t meet your criteria, it’s declined. It’s a simple as that. Monitor your account and turn your cards on and off instantly in case of lost or misplaced cards.
Choice One Click-Thru Demos
In addition to video tutorials, you find educational click-thru demos in Choice One’s Learning Lounge. In the bill pay demo, you’ll find a step-by-step walk-through of online bill pay, sending money via Zelle, transferring money, and more. Through the Mobile Deposit demo, learn how to deposit your paper checks using your smartphone or another mobile device. Through this detailed step-by-step and screen-by-screen process, you can visualize the entire chain of the mobile deposit experience. This starts with endorsing the check and entering the amount on the check to deposit and moves on to lining up and snapping a photo of the front and back of the check through tapping the make the deposit key. You can check the status of your deposit at any time in mobile deposit. It’s a secure way to deposit your checks without making a trip to the credit union. Best of all, with the help of our online demo, it’s as easy as a few taps on your mobile device.
A walkthrough of what you will see on your screen
The Mobile Banking click-thru demo shows you what you’ll see on your screen every step of the way. It provides a concise and easy-to-navigate view of your accounts, as well as quick links to Zelle, your credit cards, and alerts. Tap any account to get more details on pending deposits, transactions, and loan payments. See exactly where to manage your credit card. This includes monitoring transactions, controlling preferences, and creating alerts. This page-by-page view is easy to understand and a great way to get started in taking advantage of all of the technology Choice One Credit Union has to offer.
The Choice One Learning Lounge also links to many educational articles offering important financial advice. Get an in-depth look at home equity loans with articles on “How to Refinance a Home Equity Loan” and “When are Home Equity Loans Tax Deductible?” Learn more about credit reports and read about “Correcting Credit Report Errors.”
The goal of our introducing the Learning Lounge is to help you, our valued members, maximize the value of your membership in Choice One Credit Union.