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Virtual Branch Online Banking

Introducing IDCheck

Introducing IDCheck

Shared Branch is Now Easier & More Secure!

IDCheck offers a seamless and secure way to verify your identity in-branch, helping to ensure your account remains protected from unauthorized access.

With account takeover fraud on the rise, we’ve added new ID-proofing security when accessing your account in person at Choice One and/or our Shared Branch locations. This new fraud prevention measure allows us to make certain it’s YOU trying to access your account, not an imposter.

If you bank at one of our Shared Branch locations, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification.

How it Works:

  1. Scan the QR code located in the branch or visit coop.org.
  2. Select your credit union’s name from a drop-down list.
  3. Enter your member number and the last four digits of your social security number.
  4. Upload a photo of your ID.
  5. Take a selfie.
    1. Tip: Save your validation for an even quicker experience next time!
  6. Show your one-time passcode to the teller (passcode is valid for 20 minutes).

If you have any questions, please contact us at (570) 823-7676 or choiceonefcu@choiceone.org.

About Choice One

We serve more than 13,000 members (and counting) throughout Pennsylvania. If you live, work, worship, go to school or own a business entity in Luzerne, Lackawanna or Wyoming Counties, you are eligible to join. So, stop in today and see the difference at Choice One!

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