Branch Re-Opening Update

Click here to review the Choice One Community Federal Credit Union Annual Privacy Policy. For a hard copy, please contact Member Services via phone at (800) 610-2788.

Please read this page in its entirety.

We are happy to announce the re-opening of all Choice One branch lobbies Monday thru Friday for normal hours beginning on Monday, April, 12th. Saturdays will continue to be drive-thru only.

Monday thru Friday 9:00 AM – 5:00 PM

Starting Monday, April 12th, all branch lobbies will be open to the public for normal business hours.

Due to social distancing guidelines, we will only be allowing 4 members inside of a branch lobby at any given time. Masks are required to enter any branch. Members without masks will not be permitted to enter. Full facemasks, hoods, and sunglasses are not permitted.

We ask that you limit your lobby visits to those that will be conducting business only. If young children must accompany you, please have them follow our guidelines as best possible, and please do not leave them unattended.

The Wilkes Barre Lending Office will continue to operate by appointment and entry will be via the side door near the handicap parking spots. Click here to schedule your lending appointment.

Finally, if you’re symptomatic, please do not enter our lobbies.

Saturday 8:00 AM – 12:00 PM (drive-thru only)

On Saturdays, we will be drive-thru only, operating between the hours of 8:00 AM – 12:00 PM. Drive-thrus will continue to be available Monday thru Friday between 9:00 AM – 5:00 PM at all branch locations.

What You Can Expect From Us

All staff will be wearing face masks
Floor markers to ensure social distancing
Plexiglass partitions, as well as extra hand sanitizing stations throughout each branch lobby
Increased cleaning with extra focus on high touch surfaces like countertops, door handles, and ATMs

Thank you again for your patience and cooperation. We look forward to seeing everyone!

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About Choice One

We serve more than 13,000 members (and counting) throughout Pennsylvania. If you live, work, worship, go to school or own a business entity in Luzerne, Lackawanna or Wyoming Counties, you are eligible to join. So, stop in today and see the difference at Choice One!