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COVID-19 Member Assistance Program

COVID-19 Member Assistance Program

We’re Here to Help

At Choice One, we understand that members may have been financially impacted by the COVID-19 related business shut down, and we’re here to help. Members can now take advantage of a new Skip-A-Pay program as well as special loan rates to help navigate these unprecedented times. Below is a breakdown of the resources available to help our members.

Skip-A-Loan Payment

Members now have the ability to skip a loan payment in April, May, June, July or August to use those funds for help with other finances. Personal, vehicle and home equity loans are all eligible. Click here to learn more and to apply.

Special Loan Rates

In addition to our extended Skip-A-Pay program, we’ve also lowered loan rates to help members gain access to more affordable financing options that fit their unique borrowing needs. These rates include:

Conduct Your Banking Online

Choice One has recently introduced Mobile Deposit. Members can now deposit checks directly into their accounts via smartphone. Click here to learn more. Although Choice One branch locations will remain open via drive-thru, members can use both Virtual Branch Online Banking and the Choice One Mobile App to check account balances, transfer funds, make payments, view transactions, pay bills, view statements, apply for loans and more. Click here to learn more about Virtual Branch Online Banking or here to learn about Mobile Banking.

Use Choice Words as a Resource

Over the past two months, we’ve dedicated much of our blogging efforts to help the community solve financial problems caused by COVID-19. Below are links to some of our most recent posts. We hope you find this information helpful.

Beware of Coronavirus Scams

Tips for Cutting Monthly Expenses

Your Credit Union Deposits are Protected

Depend on Choice One During Tough Financial Times

We Will Overcome these Financial Obstacles Together

Remember, we are here for our members. If you are experiencing financial difficulties, we encourage you to reach out for help. Contact us online or call 800-610-2788 to speak with a credit union representative. Be careful and stay healthy, everyone.

About Choice One

We serve more than 13,000 members (and counting) throughout Pennsylvania. If you live, work, worship, go to school or own a business entity in Luzerne, Lackawanna or Wyoming Counties, you are eligible to join. So, stop in today and see the difference at Choice One!

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